Customer Relationship Executive - All divisions

Chennai, Chennai

Up to 2 years

Full

Key Responsibilities  Make outbound calls to generate leads and existing customers to promoteproducts and services.  Handle inbound customer inquiries and convert them into opportunities.  Understand customer requirements and recommend suitable products/equipment.  Follow up with leads and maintain long-term customer relationships.  Maintain accurate customer records in CRM or call management software.  Resolve customer queries promptly and ensure a high level of customer satisfaction.  Follow company processes, quality standards, and call protocols. Required Skills  Excellent communication skills in English, Hindi, and Tamil.  Good interpersonal and customer relationship management skills.  Basic knowledge of MS Office and CRM tools.  Ability to work in a target-driven environment.  Positive attitude with strong listening and problem-solving skills. Eligibility  Any Graduate.  Experience in Telecalling, Lead Generation, Customer Support. Handled sales process will be an added advantage What We Offer  Product and process training.  Fixed shift.  Career growth opportunities.

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